FAQs
General Questions
1. What is My Recovery Lab?
My Recovery Lab specializes in high-quality recovery solutions, including ice baths, massage guns, and compression boots, designed to optimize muscle recovery and performance.
2. Who can use My Recovery Lab products?
Our products are designed for athletes, fitness enthusiasts, and anyone looking to improve muscle recovery, reduce inflammation, and enhance overall well-being.
Product Questions
3. What are the benefits of using an ice bath?
Cold water immersion helps reduce muscle soreness, decrease inflammation, boost circulation, and enhance recovery after intense workouts.
4. How does the Smart Pressure Hot & Cold Massage Gun work?
This massage gun features two temperature settings – heat with red light therapy and cold with blue light therapy – to aid muscle relaxation and recovery.
5. What are Compression Boots 6.0, and how do they help?
Compression Boots use dynamic air compression to improve circulation, reduce muscle stiffness, and accelerate recovery after training sessions.
Ordering & Delivery
6. Where do you ship?
We deliver to Singapore and Malaysia, with next-day delivery available in Kuala Lumpur.
7. How long does delivery take?
- Singapore & Malaysia: 2-5 business days
- Kuala Lumpur: Next-day delivery available
8. How much does shipping cost?
Shipping costs vary based on location and will be displayed at checkout.
Payment & Financing
9. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and Grab PayLater financing options.
10. How does Grab PayLater financing work?
With Grab PayLater, you can split your payment into interest-free installments, making it easier to invest in your recovery.
Warranty & Returns
11. Do your products come with a warranty?
Yes! We offer a 1-year warranty on all products. If you experience any issues, contact us for support.
12. Can I return a product if I'm not satisfied?
We offer a hassle-free return policy within X days (specify timeframe). The product must be in its original condition.